Privacy Policy

This Privacy Policy explains how Bibek Swachchha Sewa Kendra collects, uses, and protects the personal information you share with us through our various platforms, including our website, social media channels, and offline interactions. We are committed to ensuring the privacy and security of your data while supporting our mission of community service and development.

Personal Information We Collect

At Bibek Swachchha Sewa Kendra (BSSK), we respect your privacy and strive to collect only the personal information necessary for our operations and services. The type of information we collect depends on your interaction with us and may include:

Information You Provide Directly:

  • Personal Identification Details: Such as your name, email address, phone number, postal address, date of birth, and country of residence.
  • Donation Information: If you make a donation, we may collect payment details, including credit card or bank account information, for processing purposes. However, we do not store sensitive payment information.
  • Volunteer or Membership Details: When you register as a volunteer or member, we may collect additional information, such as your skills, preferences, and availability.
  • Feedback and Communications: Any information you provide in surveys, feedback forms, or direct communication with us.

Information Collected Automatically:

  • Log Data: Such as your IP address, browser type, device information, and the pages you visit on our website, along with the time/date/duration of your visit.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience, monitor website traffic, and optimize our services. Cookies can be disabled in your browser settings; however, this may impact certain functionalities of our website.

How We Use the Information We Obtain

At Bibek Swachchha Sewa Kendra (BSSK), we are committed to using your personal information responsibly and transparently. The information we collect is used to support our mission and improve your experience with our services. With your consent, we may use your personal and non-personal information for the following purposes:

General Uses

  • To respond to your inquiries and provide the information or assistance you have requested.
  • To communicate with you about your interactions with us, including donations, volunteer activities, or event participation.
  • To send newsletters, updates, and information about our programs, initiatives, and events.
  • To process donations, issue receipts, and manage our fundraising activities.
  • To register you for events, programs, or workshops organized by BSSK.
  • To communicate with you regarding changes to our policies, terms, or services.
  • To optimize and improve our programs, services, and overall operations.
  • To conduct research and development for enhancing our community impact.
  • To personalize our communications and outreach efforts based on your preferences and interests.
  • To detect, investigate, and prevent activities that violate our policies or applicable laws.

Operational Uses

  • To analyze data, track usage trends, and enhance the functionality of our website and campaigns.
  • To advocate for community development and environmental sustainability.
  • To perform demographic and statistical analysis for understanding the needs of our supporters and beneficiaries.

Legal and Compliance Uses

  • To comply with applicable laws, regulations, and industry standards.
  • To process agreements, contracts, or payments with vendors or contractors.
  • To ensure the safety and security of our operations and users.
 

We may also use your information in other ways, with specific notice provided at the time of collection. Additionally, data collected through automated means, such as cookies and log files, is used to enhance your experience, understand usage patterns, and improve the functionality of our website.

How We Notify You of Privacy Policy Updates

At Bibek Swachchha Sewa Kendra (BSSK), we may update this Privacy Policy from time to time to reflect changes in our practices or to improve how we communicate with you. When any changes are made, we will update the effective date at the bottom of the policy and post the revised version on our website.

We encourage you to regularly check this page for the latest information. If significant changes occur, we will notify you through email or other communication methods where applicable. By continuing to use our website and services after the updates are posted, you accept the updated Privacy Policy.

How to Contact Us

If you wish to access or correct your personal data, or if you have any questions regarding the processing of your personal information, please contact us at bibekswachhasewakendra@gmail.com. You can also visit us at Babarmahal, Kathmandu, Nepal, or reach us by phone at +977 9869242718. We are happy to assist you with any concerns related to your data.